Shipping Rates

Get FREE UPS Shipping on all orders of $100 or more. This offer covers most items shipped by UPS ground within the contiguous U.S. Please provide a valid street address with each order (we are currently unable to ship to P.O. boxes). Additional charges apply to rush and international shipments, including Alaska, Hawaii and Puerto Rico. Shipping costs are calculated in real-time by the UPS server and we simply charge the exact shipping cost with no handling fees.

How fast will I get my order?

• All orders are processed between 8 a.m. and 3 p.m. (EST), Monday through Friday.
• Your order will be processed within 1-2 business days, unless otherwise noted.
• Please see above for delivery and shipping policies.

Security

Shopping at our site is 100% safe. We have incorporated the latest 256-Bit SSL Secure Server technology to ensure that your credit card information remains completely protected. You can rest assured that this is the latest in fraud protection technology and that your private and confidential order information is safe with us.

Sales Tax

Sales Tax is charged only to orders delivered within the State of Massachussetts. The current sales tax rate in the State of Massachussetts is 5%.

Canadian & International Orders International Orders:

Orders outside of the 48 Contiguous United States, Alaska, Hawaii and U.S. Terroritories are shipped via United States Postal Service Express Service - please check your shopping cart to calculate your real-time shipping rates whilst placing your order. Please note we are not responsible for local import duties on orders delivered outside of the US.

Our Guarantee & Returns Policy    

We are proud of the quality of our products and highest possible level of service, we strive to make sure you are completely satisfied. HDO Sport tries to ensure that every product that we sell will always be of the best possible quality.

If for any other reason you are unhappy with your purchase you may cancel your contract with us and return the goods. Your request to cancel must be made in writing (e-mail) within 14 working days from the day after delivery. IIf you decide to return a non-damaged item for any reason within 14 days we will refund the amount less a 15% handling charge.

For any items which are faulty or damaged we will give a full refund or replace them free of charge, (including postage) if they are returned within 14 days. Custom-made items: We cannot accept refunds for items which are made to order specifically for you (like Prints or other artworks) unless they are faulty or incorrect through our error. We will specifically indicate this to you at time of order confirmation.